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Lead and manage national disability management operations, ensuring alignment with organizational goals and standards. Oversee service delivery for key accounts, maintaining high levels of client satisfaction and compliance with regulatory requirements and contract commitments. Provide leadership and direction to regional team leads across Canada, fo...
About the Role
Job Title: Director of Operations, Disability Management Services
Location: GTA (4 days per week in office with National Travel as Required)
Reports to: Vice President, Employer Services
Position Overview:
We are seeking a dynamic and strategic Director of Operations, Disability Management Services to lead and oversee the disability management operations across Canada. Reporting directly to the Vice President of Employer Services, this role is pivotal in ensuring exceptional service delivery, business growth, and operational excellence nationwide.
Key Responsibilities:
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