DMP

About the job DMP

Responsibilities:
 Administer changes in production environment and help improve operational health of supported applications
 Lead on-call activities to help recover systems and assist with impact analysis and post mortems
 Partner with dev teams to ensure smooth releases and change planning
 Contribute operational improvements such as enhanced monitoring or automated recovery scripts
 Support customer requests diagnosing the issue and either partnering with development to address the customer issue or provide information for the customer to resolve the
issue
 Analyze ITSM activities of the platform and provide feedback loop to development teams
on operational gaps or resiliency concerns
 Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
 Maintain services once they are live by ...