Director, Member Experience (Retail Banking)

DescriptionJob Type:Full-TimeVacancy Status:This position is an existing vacancyTarget Salary Range:115,000 - 130,000/ yrWork Location:Based out of the Toronto Corporate Office at 2 Bloor St E. Assigned Branches in GTA-West and into Southern Ontario. Regular Travel to assigned branches is required.The compensation for this position is determined by a combination of skills and experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.Scope of Position
The Director, Member Experience is a senior people leader responsible for leading a Regional network of small to mid‑size branches to deliver exceptional member experiences, sustainable growth, and strong operational performance. The role is accountable for translating retail and enterprise strategy into consistent branch‑level execution through visible leadership, disciplined performance management and strong cross‑functio...