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Digital Product Manager - Customer Loyalty

📍 Location
Solihull
⏰ Job Type
Full-time
📅 Posted
July 14, 2026

About the Role

Product Manager - Loyalty - Retail Sector

My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function. You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across our client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints.

In order to separate yourself from a generic product manager our client ids looking for a candidate who has:

Experience working in CRM, loyalty, CDP, MarTech or customer data environments - specific platform knowledge in Braze, mParticle and Talon One is an advantage
Exposure to platforms and tools related to customer engagement, identity, segmentation, consent management, or personalisation.
Experience in retail, fashion, membership, subscription or ec...

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