Digital Personalization Specialist

Overview

We’re looking for a Digital Personalization Specialist to support digital marketing initiatives across our digital channels (BMO.com, online banking and mobile app). In this role, you’ll partner closely with Marketing, Experience Design, Analytics and the broader Digital team to intake requests, identify opportunities, and translate requirements into digital assets that are compliant, accessible, and aligned to channel guardrails.

Role Summary

The Digital Personalization Specialist role combines hands‑on digital asset execution with stakeholder coordination and delivery management.

This role balances:

• Hands‑on execution (Contentful/CMS, content assembly, QA, deployment readiness)
• Coordination & requirements management (intake, stakeholder alignment, reviews, delivery tracking)

Responsibilities

• Build and configure digital marketing assets using approved templates and content models and channe...