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About the Role
We are looking for an DevOps & Infra Support Engineer to ensure the stability, performance, and reliability of our ERP application environment. You will provide incident responses & production support, perform deployments, monitor systems, do automation & support enablement and work closely with development and infrastructure teams to deliver a high-availability service. You will essentially be a DevOps Engineer working in a product support team. You will not own product code, but own production stability, root cause analysis, monitoring and automation.
What should you have?
- Strong experience providing advanced application and infrastructure support , ensuring issues are resolved within agreed SLAs.
- Proven ability to diagnose and resolve performance issues , system errors, application slowness, and integration failures .
- Hands‑on experience in incident and problem management , including root cause analysis, d...
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