About the Role
About the team:
Our mission is to build a modern ecosystem used for all IONOS customer support needs. The tools developed by us are used in over 20 locations, by more than 2.000 users, supporting 8 million customer contracts in 10 markets.
The development team has full responsibility for the development lifecycle. This means we plan, develop, test and deploy our software without any other internal or external dependencies.
Our portfolio revolves around an internally built CRM which is now being enhanced with AI capabilities.
About the product you will be building:
We are building a next-generation AI platform designed to redefine how our company interacts with customers. This isn't just a chatbot; it's a high-performance, multimodal AI ecosystem powered by state-of-the-art Speech-to-Speech (S2S) models, advanced Large Language Models (LLMs), and intelligent orchestration frameworks. Our platform will understand, reason, and ...
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