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About the Role
Job Description
In this role at CelcomDigi, the ideal candidate is:
- Commercially Accountable: Comfortable owning revenue, cost structures, margin optimisation, and forecasting.
- Customer-Centric: Obsessed with eliminating friction across journeys and touchpoints.
- Analytical & Insight-Driven: Adept at leveraging data to identify growth levers, optimise conversion funnels, and improve attachment rates.
- Structured Problem Solver: Breaks down operational and technical complexity into executable roadmaps.
- Technically Conversant: Confident engaging IT, digital and operations teams across complex system integrations.
- Strong Negotiator: Experienced in managing and influencing external partners to achieve win‑win commercial outcomes.
- Cross‑Functional Agile: Able to align Product, Marketing, CX, Digital, Retail, Finance, and Technology stakeholders toward shared goals.
Responsibilities
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