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About the Role
Our client, a IT Services and Consulting company, is looking for a Desktop Support Technician for their New York, NY location. Responsibilities:
+ Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads)
+ Device Migration, Software Deployment & Patch Management : Experience with seamless transitions between Windows and Mac environments. Proficient in managing OS image patching, software updates, and application deployments. Should have experience in basic troubleshooting to determine device vs application issues.
+ End-User Support: Providing technical assistance for desktop client applications, ensuring optimal software performance.
+ Hardware Services: Conducting installations, moves, additions, and changes (IMAC), as well as break/fix solutions for laptops and desktops
+ Asset Lifecycle Management: Handling procurement, disposal, and inventory t...
+ Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads)
+ Device Migration, Software Deployment & Patch Management : Experience with seamless transitions between Windows and Mac environments. Proficient in managing OS image patching, software updates, and application deployments. Should have experience in basic troubleshooting to determine device vs application issues.
+ End-User Support: Providing technical assistance for desktop client applications, ensuring optimal software performance.
+ Hardware Services: Conducting installations, moves, additions, and changes (IMAC), as well as break/fix solutions for laptops and desktops
+ Asset Lifecycle Management: Handling procurement, disposal, and inventory t...
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