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About the Role
Job Description
Insight Global is seeking a Desktop Support Technician to support the University of Arizona’s research computing environment, which provides secure computational storage and infrastructure for researchers working with government-controlled data (e.g., Department of Defense, NASA).
This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.
This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.
• Per...
Insight Global is seeking a Desktop Support Technician to support the University of Arizona’s research computing environment, which provides secure computational storage and infrastructure for researchers working with government-controlled data (e.g., Department of Defense, NASA).
This role supports a critical initiative to ensure approximately 22 physical endpoint machines are updated, secure, and compliant, particularly in preparation for upcoming security and compliance efforts. Due to limited automated controls, updates must be performed manually, requiring a high level of attention to detail, trust, and accountability.
This is a white-glove, desk-side support role where the technician will work directly with researchers and internal teams. The ideal candidate is technically capable, highly professional, and demonstrates strong communication skills, reliability, and high moral character, given potential exposure to sensitive data.
• Per...
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