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About the Role
Job Title: Junior Desktop Support Technician
Company: TSU Group Holdings
Location: Strand, Western Cape
Position Type: Full-time
Overview
TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing exceptional technical support. This position offers an exciting opportunity to contribute to the maintenance and enhancement of our IT infrastructure while gaining valuable experience within a thriving organization.
Responsibilities
- Provide first-line technical support to end-users via phone, email, or in-person, resolving hardware, software, and network issues efficiently and effectively.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot and reso...
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