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About the Role
Description We are looking for a Desktop Support Technician to deliver on-site technical assistance for employees in Jacksonville, Florida. This Contract position is suited for someone who enjoys solving end-user issues, preparing hardware for deployment, and supporting Windows-based environments in a busy workplace. The role combines hands-on device setup, troubleshooting, and customer-focused service to help keep daily operations running smoothly.
Responsibilities:
• Prepare, configure, and roll out desktop and laptop equipment, including replacing components and completing hardware upgrades as needed.
• Image and refresh computers using approved deployment methods while ensuring each device is set up according to established standards.
• Install, support, and maintain Windows 11 systems so that machines remain secure, stable, and ready for business use.
• Diagnose and resolve technical problems involving computers, printers, monitors, mobile devices, and other u...
Responsibilities:
• Prepare, configure, and roll out desktop and laptop equipment, including replacing components and completing hardware upgrades as needed.
• Image and refresh computers using approved deployment methods while ensuring each device is set up according to established standards.
• Install, support, and maintain Windows 11 systems so that machines remain secure, stable, and ready for business use.
• Diagnose and resolve technical problems involving computers, printers, monitors, mobile devices, and other u...
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