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Summary:
Responsibilities:
Requirements:
Preferred Skills:
About the Role
Summary:
- Duration: 13 Weeks
- Work Mode: Onsite
- Shift: 8 Hr Days: 08:00 AM-04:30 PM
Responsibilities:
- Provide quality phone support to hospital staff in a 24/7 environment for all company-supported applications.
- Handle documentation, tracking, and monitoring of support requests and incidents.
- Troubleshoot peripherals used in the company, as well as related telecommunications systems.
- Perform basic troubleshooting for Windows and Apple devices, mobile devices, network issues, and Microsoft applications.
Requirements:
- High school diploma or equivalent.
- Typing speed of at least 20 words per minute.
Preferred Skills:
- CompTIA A certification.
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