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Deliver 1st/2nd line desktop support and resolve incidents quickly Act as an escalation point for complex technical issues Manage tickets effectively, ensuring regular updates and timely resolution Support user onboarding/offboarding and maintain service standards Respond to monitoring alerts, incidents, and security issues Maintain documentation and improv...
About the Role
Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.
They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.
The Role
You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.
Key Responsibilities
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