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About the Role
Job Title: Desktop Support Engineer (L2 level)
Exp: 3+ Years
Type: Contract for 6 Months + Extendable
Location - Noida/ Bangalore
Night shift rotational
Role Summary: We are looking for a Desktop Support Engineer who has L2 level experience n troubleshooting hardware and network devices.
Job Responsibilities:
- Knowledge of Service Now.
- Familiar with running SSH commands on network devices.
- Experience using Citrix Desktops.
- Experience using Remote Desktop to configure hardware and software on Windows computers.
- Knowledge of DHCP and DNS.
- Experience working on incidents passed to them from lower-tier support groups.
- Experience in troubleshooting complex hardware and software components.
- Knowledge of configuring network-based...
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