Desktop Support Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

 

Job Title: Desktop Support Engineer.

Location(s): Gallatin, TN.





 

 

Position Summary:

• The IT Support Specialist will operate in a fast-paced enterprise environment, delivering end-to-end technical support to employees across corporate headquarters, retail locations, distribution centers, regional offices, and remote sites.


• This role requires a customer-centric mindset focused on enabling workforce productivity by ensuring timely, efficient, and high-quality technical service. The Specialist will assess, diagnose, and resolve workstation and server-related issues while supporting both onsite and remote employees.