Desktop Support Engineer

Job DescriptionZycus is hiring Desktop Support Engineer for our ITIS team for Pune / Bangalore location. The position reports into the Operations Specialist- ITISThe primary job responsibilities include:Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File Print service, MS office, and various business applications etc.Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.Migration and Deployment of Desktops and laptops build as per company standards.Communicating with overseas customers and solving their desktop related problems by using remote tools like MS TEAMS, Skype for Business, Web Ex etc.Supporting desktop maintenance, security maintenance, including virus updates and patch managementInteracting technical people at ...