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Provide onsite desktop and end-user support across multiple business entities Manage onboarding and offboarding processes (user provisioning, hardware setup, access management) Configure, deploy, and maintain desktops, laptops, and peripherals Troubleshoot hardware, software, and connectivity issues Handle and prioritize tickets through the Freshservice ticketing system Support and administer Microsoft 365 environment (Exchange, Teams, SharePoint basics) Manage users a...
About the Role
Overview:
We are seeking a hands-on Desktop Support Analyst to join our Victoria-based client on a 6-month, fully onsite contract with strong potential for permanent conversion. This role supports a dynamic, multi-entity environment across aviation, agriculture, and a family office. You’ll provide end-to-end user support to a small but diverse user base, working through tickets while also proactively managing onboarding, offboarding, and device setup.
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