About the Role
Overview
The role will contribute to delivering on the team purpose which is to enable users with the tools to perform their role within Allan Gray.
Responsibilities
§ Onsite support for daily incident and service requests resolution.
§ Use ISM Tool to complete daily operational tasks in a methodical and timeous manner.
§ Assist with commissioning and decommissioning of machines using SCCM
§ Assist with Desk moves
§ Be willing to work After Hours on standby support / due to project related tasks.
§ Document procedures and troubleshooting
§ Package software using SCCM
§ Image machines (Laptops and Desktop) using SCCM
Skills
§ Passionate about technology
§ Attention to detail
§ Problem solving skills
§ Ability to work well under pressure
§ Effective com...
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