Desktop Home Assessor

The role
Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims, establishing the cause, scope, and cost of insured claims and the associated restoration, repair, or rebuilding of damaged property, while delivering excellent customer service.

You will also work closely with A&G's panel of restorers and suppliers to ensure repairs to our customers' homes are completed to a high standard and for a fair and reasonable price.

What you'll be doing
Assess the damage

• Review reports and photos to validate the claimed event and damage.
• Determine damage causation and apply the PDS for the appropriate levels of cover.
• Make decision recommendations with justified reasoning aligned with regulatory frameworks.
• Capture detailed information accurately across multiple systems.
• Identify and manage claim risks and prepare suitable contingencie...