About the Role
We are looking for a skilled Desktop & Application Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth functioning of desktop systems, applications, and IT infrastructure across the organization.
Key Responsibilities: Install, configure, and troubleshoot desktop/laptop systems (Windows 10 & Windows 11) Manage and support Microsoft Office Suite and Outlook client configuration Perform OS installation, formatting, upgrades, and patch management Handle IP configuration , network connectivity issues, and basic LAN troubleshooting Diagnose and resolve hardware issues for desktops/workstations (HP, Dell, etc.) Work with Windows Registry , system settings, and performance tuning Provide support for application-related issues and software installations Perform data backup and recovery activities Maintain IT asset inventory and documentation Manage and support around 500+ client machines in an en...
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