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About the Role
Role: Deskside Engineer
Location: Pickering, ON
Duration: 6+ Months
BGV will be done for the selected candidates.
Desired Experience
- At least 3 years hands on experience in field Support Services
- Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting.
- Experienced to support Mac OSX
- Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
- OEM Certified Technician for ordering parts through OEM and parts replacement
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
- Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
- Experience including remote control of PCs and video conferencing knowledge
- Rotational On-call for executive support
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