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About the Role
Duties & Responsibilities
- Implement and enforce levy collection procedures according to organizational policies and legal regulations.
- Monitor accounts receivable and track outstanding levies.
- Send out levy invoices or statements to property owners or residents.
- Follow up on overdue levies through phone calls, emails, or letters.
- Negotiate payment plans with delinquent accounts when necessary.
- Record all communications and actions taken regarding levy collection.
- Prepare regular reports on levy collection status, including aging reports and collection forecasts.
- Provide accurate and up-to-date information on outstanding levies to management or relevant stakeholders.
- Collaborate with the finance department to reconcile levy collections and update financial records.
Customer Service
- Serve as the primary point of contact for property owners or residents regarding levy-relat...
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