DE033104-Program and Project Mgmt Specialist

Responsibilities

• Business Operations Liaison & Technology Engagement
• Serve as the primary point of contact for Business Operations across all Technology‑managed technology activities, including incidents, technology changes, releases, and strategic initiatives
• Proactively gather pertinent operational details from business stakeholders across technology activities – including scope of impact during incidents, readiness inputs for changes, and business requirements for technology initiatives
• Facilitate consistent information flow between Business Operations and the TSM team throughout all technology activity lifecycles – from incident identification and change planning through execution, validation, and closure
• Coordinate with Business Operations leads to validate workarounds, confirm service restoration, assess change readiness, and communicate status updates in business‑friendly terms across all technology activities
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