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About the Role
Responsibilities
- Registration of patients in the HIS and ensuring accuracy is maintained.
- Attending to the patients and guiding them with their enquiries.
- Maintaining good telephone and email etiquette.
- Coordinating with the supervisors regarding the patient flow management.
- Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
- Ensuring that the waiting time is reduced and assisting in improving the same.
- Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification.
- Being up to date with the new tie ups and the billing requirements.
- Assisting with related data entry tasks in the other departments.
- Assisting with any additional task assigned by the HOD as per the operational requirement.
Qualifications
- Preferably a college gradua...
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