Data-Driven Retail Training & Quality Lead

A leading company in financial services is seeking a Retail Training & Quality Assurance Lead in Gauteng to unify training and quality assurance functions. This role will design and deliver impactful training for retail teams while conducting audits to improve service standards. The ideal candidate should have demonstrable training experience, proficiency in CRM systems, and strong analytical skills. M-KOPA emphasizes employee empowerment and is committed to diversity and inclusion.
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