← Back to opportunities
About the Role
Join Teranet as an Infrastructure Support Specialist focused on Data Centre operations. This fixed-term role emphasizes technical support and operational excellence in cloud and data environments.
As part of Teranet’s Operations Services Team, you will provide level 1 technical support for Data Centre systems. Your responsibilities include monitoring site service technicians, ensuring compliance with security standards, and managing infrastructure tasks like server racking. Additionally, you will handle backup processes and oversee scheduled operations, all within a 24/7 production setting.
Key Responsibilities: • Monitor activities of site service technicians and customer systems • Ensure adherence to data centre security regulations • Manage server racking and power connections • Conduct inspections and escalate issues as needed • Provide first-line support and document operations
Requirements: • 1-3 years experience in a production IT role • University deg...
As part of Teranet’s Operations Services Team, you will provide level 1 technical support for Data Centre systems. Your responsibilities include monitoring site service technicians, ensuring compliance with security standards, and managing infrastructure tasks like server racking. Additionally, you will handle backup processes and oversee scheduled operations, all within a 24/7 production setting.
Key Responsibilities: • Monitor activities of site service technicians and customer systems • Ensure adherence to data centre security regulations • Manage server racking and power connections • Conduct inspections and escalate issues as needed • Provide first-line support and document operations
Requirements: • 1-3 years experience in a production IT role • University deg...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position