Data Center Technician L2

Hiring All Shifts

The Data Center Sites Technician II will be responsible for day‑to‑day data center support activities, including but not limited to: server and network hardware installation, copper / fiber‑optic cabling, basic layer 1 troubleshooting and IT asset management. Sites II Technician to monitor and respond to hardware and software issues, utilizing industry standard ticketing system and providing clear, timely and appropriate customer communications. Sites II Technician activities to be governed by Standard Operating Procedures (SOPs), Program, Safety and Security Policies to meet requirements for quality and quantity of work. Sites II will be required to join an on‑call rotation for after hours support. Sites II Technicians actively participate in the change management process, both checking in a monitoring production and preventive maintenances.

The Site II Technician will need to be familiar with networking hardware Command Line Interface...