Data Center Technician, Data Center Operations

Description

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshooter for a range of datacenter infrastructure issues including hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, gain troubleshooting skills on different hardware and software cases, and engage other solution groups on more complex problems to drive solutions.

Key Job Responsibilities

• Follow and maintain the highest safety standards and foster a strong safety culture.
• Diagnose hardware and network problems followed by physical repairs.
• Troubleshoot events within internal Service Level Agreements (SLAs) and perform root cause...