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Perform periodic walk-through, validation of equipment status, amber lights check, etc. Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times. Escalate and expedite orders to appropriate teams upon standard operating procedures. Rack and stack semi-routine customer equipment tickets. Support datacenter standard operating cross-connect work order requests. Support standard operating testing and standard operating installations of customer assets. Support standard operating procedures of layer 1 cross-connect certification testing. Any other ad-hoc duties as assigned.
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