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About the Role
Key Responsibilities:
- Lead, Train & Empower Global Teams. Drive the training and development of overseas data annotators, serving as the go-to expert for daily guidance and Q&A support. Proactively document recurring challenges, perform root-cause analysis, and implement effective solutions to elevate team performance and consistency.
- Turn Feedback into Continuous Improvement. Collaborate closely with stakeholders to monitor feedback and acceptance outcomes. Translate insights into actionable improvements by refining annotation methodologies and enhancing guidelines — ensuring quality standards are not only met but consistently exceeded.
- Champion Quality Excellence. Design and implement a robust quality control framework that oversees the entire annotation lifecycle. Establish clear evaluation metrics, conduct comprehensive audits, and safeguard project integrity by preventing substandard data from progressing downstream.
- Optimize Processe...
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