Damage Evaluator

Responsibilities

• Evaluate vehicle damage and review repair estimates using photos and industry-standard software
• Negotiate fair claim settlements with repair facilities and third-party claimants
• Confirm coverage and liability for assigned losses and manage supplemental damage claims
• Complete Actual Cash Value (ACV) evaluations for total loss vehicles
• Maintain proactive communication with customers, repair facilities, and agents
• Provide technical training and mentoring to claims professionals

Requirements

• High School Diploma or GED
• 5+ years of related claims handling, collision repair, or auto estimating experience
• Strong working knowledge of CCC estimating software
• Proven experience handling complex and high-value auto damage claims
• Ability to obtain and maintain required state adjuster licenses within six months

Preferred Qualifications