About the Role
PAM - Key Responsibilities
o Operational Maintenance
o Monitor and maintain CyberArk Conjur and AAM environments
o Perform routine health checks patching and upgrades of CyberArk infrastructure
o Ensure high availability and performance of CyberArk services
Technical Support Troubleshooting
o Provide L2L3 support for CyberArk Conjur AAM and CORE PAS
o Investigate and resolve incidents service requests and performance issues
o Collaborate with engineering teams to escalate and resolve complex issues
Integration Onboarding
o Support onboarding of custom web applications and thirdparty systems
o Assist in implementing and maintaining custom connectors
o Ensure secure integration with enterprise applications and databases
Documentation Knowledge Sharing
o Maintain uptodate documentation for operational procedures and configurations
o Create knowledge base articles and SOPs for recurring issu...
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