Cyber Support Engineer

Roles and Responsibilities: 1. EDR Server Operations & Maintenance Maintain and operate Carbon Black (CB) EDR servers hosted on RHEL 8. Perform scheduled maintenance tasks on Operating System (OS), databases and application (CB) level, including patching, health checks, backups, and service restarts under approved change windows. Validate and maintain EDR server application services (web console, CB backend services, Solr, PostgreSQL) and log forwarding services (NXLog, CB event forwarder) to the clients Log Collector. Monitor and clear stale services, queues, or indexing issues. Manual review of system, security and audit logs of OS, database and application which are not forwarded to the Boards designated plant log collection server Engage OEM to provide troubleshooting solution under software license support, provide professional services for both hardware and software related configuration, integration and troubleshooting works if necessary. 2. Endpoint Sensor Management Monitor pr...