About the Role
C R O S S C I P H E R Security Operations Center SOC Engineer — Integration & Presales
Location Remote / Hybrid
Employment Full-time, Shift-based
Experience 2–4 years Department Cybersecurity / Security Operations
Reports To SOC Manager
Travel Up to 25%
Client-Facing Yes — Presales & Integration
Role Summary
We are seeking a technically strong and client-oriented SOC Engineer to own the end-to-end onboarding of new clients onto our SOC platform, support presales technical engagements, and ensure the successful deployment and operation of XDR agents across diverse client environments. You will serve as a key bridge between our sales team and the technical operations team — translating client needs into working security solutions while troubleshooting issues across Windows and Linux environments.
Client Integration Responsibilities :-
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