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CX Operations Lead: Data, Workflows & Insights

📍 Location
estado de méxico
⏰ Job Type
Full-time
📅 Posted
May 28, 2026

About the Role

A leading EdTech company seeks a Parchment Operational Lead in Mexico. The role involves leading operational alignment post-sale, managing Salesforce and Tableau reports, and coordinating cross-functional teams. Ideal candidates will have 3-5 years of experience in Sales Operations or related fields, be proficient in Salesforce and analytical tools, and possess strong communication skills. They will also contribute to improving customer experiences while promoting effective workflows across diverse teams.
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