Customer Value Management Specialist (Enterprise Business)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• Execute customer lifecycle initiatives, including onboarding, engagement, and retention programs to enhance Customer Lifetime Value
• Plan, schedule & execute upsell, cross-sell, and migration campaigns to drive ARPU/ARPA growth
• Monitor campaign performance and lead process & syste...