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Customer Support Team Lead

📍 Location
Ranchi
⏰ Job Type
Full-time
📅 Posted
June 07, 2026

About the Role

About Earthful

Earthful is a VC-funded FMCG brand building India’s most trusted clean-label wellness products. We were recently featured on Shark Tank India and have raised a Pre-Series A round led by V3 Ventures and Fireside Ventures.

The founders (Sudha Gogineni and Veda Gogineni) are graduates from IIT Kharagpur and ISB with a multitude of experience across multinational companies & startups, such as Uber, Meesho, Deutsche Bank, ITC.

Earthful is a fast-growing startup, offering high ownership and the opportunity to work closely with the founders. We are looking for a candidate who is passionate about scaling a startup!


Key Responsibilities:


Team & Floor Management

● Own shift onboarding and relieving routines, ensuring smooth handovers and team readiness at the start and end of every shift

● Monitor executive workload, drive executive productivity, and intervene during spikes or esc...

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