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Customer Support Specialist

📍 Location
san francisco
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

About the Role

About Lapis

Lapis is the first platform that creates, launches, and optimizes paid ads in real-time on LLM chatbots like ChatGPT, and on traditional platforms like Google, Meta, Linkedin, and Reddit. With Lapis, marketing teams can run experiments at rapid scale, see what works and what doesn’t, and reliably improve metrics like cost-per-click, cost-per-acquisition, all done automatically through Lapis’ self improving ads engine.


Backed by Y Combinator (F25), we have crossed mid seven digits ARR with a small team of 4. This is one of the first roles we have opened since our founding days and by joining Lapis, you get to experience what working at one of the fastest growing YC startups looks like.


One word to describe what working at Lapis is like is freedom. You have the freedom to do anything it takes to help our customers make their lives better. We operate fully on Slack. We don't have a PM, we don't do tickets, and we ...

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