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About the Role
India's vast technology talent pool — spanning
Bangalore, Hyderabad, Mumbai, Pune and beyond — is a cornerstone of
the global remote workforce. Customer Support Specialist — Remote
Join our support team and help us deliver world-class service to
customers across the globe. What You'll Do Respond to customer
inquiries across multiple channels Troubleshoot product or service
issues and find solutions Document and escalate bugs or recurring
issues Meet daily SLA targets for response and resolution times
Support onboarding of new customers Requirements Fluent English
communication, written and verbal Customer-first mindset with
natural empathy Organised and capable of managing a queue
efficiently Experience with CRM or helpdesk tools a plus Dependable
and punctual
Bangalore, Hyderabad, Mumbai, Pune and beyond — is a cornerstone of
the global remote workforce. Customer Support Specialist — Remote
Join our support team and help us deliver world-class service to
customers across the globe. What You'll Do Respond to customer
inquiries across multiple channels Troubleshoot product or service
issues and find solutions Document and escalate bugs or recurring
issues Meet daily SLA targets for response and resolution times
Support onboarding of new customers Requirements Fluent English
communication, written and verbal Customer-first mindset with
natural empathy Organised and capable of managing a queue
efficiently Experience with CRM or helpdesk tools a plus Dependable
and punctual
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