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About the Role
Hiring: Customer Service Executive (Chat & Voice Process) - Teleperformance
Location:
Kolkata
Shift:
Rotational (Including Night Shifts)
Working Days:
5 Days Working | 2 Rotational Week Offs
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our team as
Customer Service Executives
for an
International Chat & Voice Process . This role involves assisting global customers, resolving queries, and delivering a high-quality customer experience.
Key Responsibilities
Handle customer queries via
chat and voice support
(international clients)
Provide
accurate and timely information
to customers
Troubleshoot issues and
escalate cases when required
Maintain
high quality service standards
in every interaction
Follow defined
process guidelines and performance metrics
Eligibility Criteria
Qualification:<...
Location:
Kolkata
Shift:
Rotational (Including Night Shifts)
Working Days:
5 Days Working | 2 Rotational Week Offs
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our team as
Customer Service Executives
for an
International Chat & Voice Process . This role involves assisting global customers, resolving queries, and delivering a high-quality customer experience.
Key Responsibilities
Handle customer queries via
chat and voice support
(international clients)
Provide
accurate and timely information
to customers
Troubleshoot issues and
escalate cases when required
Maintain
high quality service standards
in every interaction
Follow defined
process guidelines and performance metrics
Eligibility Criteria
Qualification:<...
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