Customer Support Specialist

Designation - Technical support specialist

Location - Jaipur

Shifts - Rotational shifts (Night shift )

Key Responsibilities:

• Customer support – Handle inbound calls, emails, and chat queries from customers.
• Technical troubleshooting – Diagnose and resolve hardware, software, and network-related issues.
• Documentation – Record customer interactions and update CRM systems accurately.
• Service quality – Ensure timely resolution and maintain high customer satisfaction scores.
• Collaboration – Work with internal teams to escalate and resolve complex issues.
• Continuous improvement – Contribute to process improvements and knowledge base updates.

Immediate joiners preferred and ready to relocate

Drop in your resume to the below mail

ramya.ramya...