Customer Support Specialist – German Speaker

Are you fluent in German and looking to launch or grow your career in customer support? Join a dynamic, international team based in Valencia — no prior experience required.

About the Role

As a Customer Support Specialist, you'll be the first point of contact for German-speaking customers, delivering outstanding service and resolving inquiries efficiently. You'll work on-site in Valencia in a collaborative, multicultural environment designed to help you thrive from day one.

What You'll Do

• Handle inbound customer inquiries via phone, email, and/or chat in German
• Support customers in Spanish when needed
• Troubleshoot issues and provide clear, helpful solutions
• Log interactions accurately and escalated when appropriate
• Collaborate with your team to continuously improve the customer experience

What We're Looking For

• Native or fluent German (C1/C2)
• Spanish at minim...