Customer Support Representative [Taguig]

We're Hiring: Customer Service Representative (ONSITE SET-UP)

Location: Taguig, City

Key Responsibilities

• Respond to phone calls, emails, and chat messages about healthcare services.
• Confirm patient or member details while strictly adhering to HIPAA confidentiality standards
• Record all customer interactions and resolutions accurately in the system.
• Forward complex medical or technical concerns to the appropriate teams.
• Provide clear, empathetic, and compliant information at all times.

Qualifications

• High School Graduate (old curriculum), SHS Graduate, Associate Degree holder, or College Undergraduate/Graduate
• Open to applicants with no prior BPO experience
• Must be willing to work ONSITE

What We Offer

• 1-Day Hiring Process
• Earn up to ₱30,000 + ₱10,000 Signing Bonus + 1,000 Referral Bonus