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Customer Support Manager: Scale Operations & Experience
Progressive Edge • cape town, South-Africa
About the Role
A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership skills, experience in customer support, and a passion for customer satisfaction. Familiarity with CRM tools like HubSpot is advantageous.
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