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Delivering support to customers by providing information in response to inquiries via helpdesk;
Creating FAQs and user guidelines. Posting them to company's website and helpdesk;
Processing customer feedback and escalating issues that require further investigation;
Monitoring customer complaints and store reviews. Answering customer complaints at the app stores. Upper-intermediate/advanced level of English is a must;
Good writing skills. Be able t...
About the Role
Job description
G5 Games is a Swedish developer and publisher of mobile games played by over 250 million people worldwide. We create large-scale projects, such as Sherlock, Hidden City®, and Jewels of Rome®, and continuously enhance their technical foundation.
We are strengthening our team and looking for a Customer Support Manager. Do you have what it takes? Apply now!
What You Will Work On:
What We Expect:
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
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