Customer Support Intern: Resolution & Process Improvement

Rohde & Schwarz (China) Technology Co., Ltd. in Singapore is seeking a candidate to assist customers with queries regarding R&S products. Responsibilities include providing timely resolutions and updating the ticketing system based on customer feedback.

Frequent interaction with sales and technical support teams is expected, alongside improving existing ticketing systems. This role involves specific customer problem-solving and various ad-hoc tasks as assigned by supervisors.