Customer Support Executive

Work Schedule: Standard (Mon‑Fri)

Environmental Conditions: Office

Job Title: Customer Support Executive, Customer Care

Reports To: Supervisor, Customer Care

Career Band: 3

Position Location: 1 Science Park Road, The Capricorn, Singapore

This is a South East Asia Customer Care role and you will report to the Customer Care Supervisor. You will drive ownership and responsibility for the day‑to‑day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, customer‑centric (Customers First mentality) and enjoy working in a fast‑paced matrixed environment.

• You will be the main contact window for customer, channel partner and team member through phone, email, or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate ...