About the Role
Designation - Customer Support Executive
Qualification - HSC / Graduate Freshers - Can also apply
Shifts - Rotational shifts (Shift Window- 3:30am to 3:30pm)
Working Days - 5 days working | 2 rotational week-offs
Location - Malad, Mumbai
Immediate Joiners Preferred
Roles & Responsibilities:
- Handle customer queries through voice (Australian Customers).
- Deliver accurate information and ensure customer satisfaction.
- Troubleshoot and escalate issues when required.
- Maintain high-quality service standards in all interactions.
- Follow process guidelines and meet performance metrics
(Domain Knowledge - BPO Voice/ Customer Service)
Communication - Excellent English Communication
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