Customer Support Engineer

Dormont Manufacturing Co • volketswil, Switzerland

📍 Location

volketswil

⏰ Job Type

Full-time

📅 Posted

July 10, 2026

About the Role

Role Customer Support Engineer 
Reporting to: Customer Support Team Leader 
Location: Switzerland / Volketswil 
What’s the job? In your new role, you will be responsible for the installation, maintenance and repair of our systems. You will join the Customer Success team, and report directly into the Customer Support Team leader. 
Responsibilities Execute established Malvern Panalytical Support Group procedures. 
Ensure overall customer satisfaction. 
Timely execute assigned service orders. 
Be an ambassador of customer support excellence on site and support with problem diagnosis and system repairs. 
Support customers with necessary training. 
Manage tools and stock. 
Travels as needed to fulfil the above responsibilities. 
Your Profile BSc in Electronics, Chemistry, Physics, Mechatronics or comparable. 
Flexible and custome...
            

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